Frequently Asked Questions


What's an Escape Room?

Please see a detailed video explanation!


Any more Questions?

Please see our FAQs below!

Yes, we do. Hens and bucks nights, work social events or birthday parties. (for ages 12 and over). We have a complimentary party room available with tables and chairs. If you want to use it just book it along with your escape experience. We do not provide catering but the Peacock Lounge Cafe is just next door and are happy to quote for your event. Please note that we do not have ovens or refrigeration available for your food.

We recommend arriving 15 minutes before your session time to get the lay of the land.

Make your booking as usual via our BOOK NOW link. Choose pay on arrival as your payment method. Bring your voucher or app with you when you come to play and we will apply the discount.

We have an option when you make your booking, of choosing pay on arrival. So choose this and we will accept credit card payments or exact cash in store.

Yes, we highly recommend booking. You can try popping in to see what rooms are available, but we don’t guarantee there will be anything available. You can book here.

The key to a successful escape is working together and communicating. Share all the clues you have found. Work together to solve puzzles. Not everyone will escape in time, but the trying is the fun part anyway. Don’t worry, if you get really stuck we offer unlimited hints.

Locked in Escape Rooms is a double story facility. Both of our downstairs rooms Wrongfully Accused and Blackout are available to those with mobility issues. There are some parts of every room that may be difficult to access and so it is recommended that there is someone in the team without mobility problems.

Escape rooms are fun for all ages. Groups can be made up of friends of a similar age or teams that span decades. There is a comfortable waiting room with tea and coffee on site for parents who want to accompany their children but not participate in the game. Children under the age of 12 must be accompanied by a playing adult parent or guardian.

For our horror escape room; “The Missing”, we ask that participants be the age of 16 or above.

Once you book a room, it is closed off to anyone else for your session time.

Please note the maximum team sizes for each room are:

  • Blackout (6 people)
  • Carbine Diamond (if one team 4, if two teams 8)
  • Wizard’s Lair (6 people)
  • The Missing (4 people, must all be over 16 years old)

The short answer is no. For health and safety reasons you can exit the game room at any time. (Obviously for the full immersion of the game it is better if you don’t leave).

It is a fun way for you to spend an hour with friends doing something a little bit different. You will enter a themed room and as a team you will discover many hidden objects, codes, keys, riddles and clues that will help you complete your simple final goal: escaping the room in 60 minutes!

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